Shipping policy
Shipping Policy
Thank you for shopping with us. Please read our Shipping Policy carefully before placing an order.
Order Processing Time
All orders are processed after successful payment confirmation. Since we work with trusted third-party suppliers and fulfillment partners, order processing usually takes 2–5 business days.
During high-demand periods, festive seasons, or supplier delays, processing may take slightly longer.
Shipping Time
As we operate on a dropshipping model, products may be shipped directly from our suppliers or fulfillment partners.
Estimated delivery time is usually:
4–6 weeks
Delivery times may vary depending on product availability, supplier location, shipping carrier, customs clearance, and the customer’s delivery location.
Shipping Charges
Shipping charges, if applicable, will be shown at checkout before payment.
In some cases, we may offer free shipping on selected products or locations.
Multiple Shipments
If your order contains multiple products, they may be shipped separately from different suppliers. In such cases, you may receive more than one package for the same order.
Order Tracking
Once your order is shipped, tracking details will be shared with you via email, SMS, or WhatsApp, depending on the contact details provided during checkout.
Please note that tracking updates may take a few days to become active after shipment.
Delivery Delays
Delivery may be delayed due to reasons beyond our control, including:
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Supplier processing delays
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Customs or import checks
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Courier/logistics delays
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Incorrect delivery address
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Natural disasters, strikes, or public holidays
We will do our best to keep you updated if there is any major delay.
Incorrect Address
Please make sure your shipping address and contact details are correct before placing the order.
We are not responsible for failed or delayed delivery due to incorrect, incomplete, or unavailable address details provided by the customer.
Customs, Duties, and Taxes
For international shipments, customs duties, import taxes, or additional charges may be applicable depending on your country’s rules and regulations.
These charges, if applicable, are the customer’s responsibility.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 48 hours of delivery with proper proof, such as photos, videos, and order details.
We will coordinate with our supplier or shipping partner and try to resolve the issue as soon as possible.
Contact Us
For any shipping-related questions, please contact us at:
Email: [Your Email Address]
Phone/WhatsApp: [Your Phone Number]
Business Name: [Your Store Name]
